Shipping Policy

📦 Shipping Policy

Effective Date: 04/10/2025

Thank you for shopping with Teegi Electric Intelligent Robot Smart Dog! We are committed to delivering your order accurately, in good condition, and always on time.

1. Order Processing

• All orders are processed within 2-5 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.
• Processing times may vary during high-volume periods such as holidays or sales.

2. Shipping Rates & Delivery Estimates

• We offer shipping only within the United States.
• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times:

Standard Shipping: 7-10 business days

Expedited Shipping: 3-5 business days

Note: Delivery times may be affected by carrier delays beyond our control.

3. Shipping Carriers

We primarily use the following carriers:

• USPS
  
• FedEx
  

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

5. Lost or Damaged Items

If your package is lost or arrives damaged, please contact us at cmarie101918@gmail.com within 7–14 days of delivery. We’ll work with the shipping carrier to resolve the issue and ensure you’re satisfied.

6. Incorrect Address Disclaimer

Please ensure all shipping information is accurate before finalizing your order. We are not responsible for lost packages due to incorrect addresses provided at checkout.